Patient Information

The Madison Medical Practice Berowra is committed in providing the quality care with respect and empathy to the Berowra community.

Billing

Whilst this Practice is predominately a Medicare Bulk Billing Practice for General Practitioner Services on weekdays, some General Practitioners may charge a fee associated with your consultation which would be discussed prior to your appointment. There are also associated out-of-pocket expenses for vaccines, treatments including Iron Infusions, surgical procedures and dressings. Allied Health Professional consultations such as Psychology and Physiotherapy etc, does attract an out-of pocket fee also. Often these out-of-pocket fees can be reduced by claiming back the Medicare rebate via online claiming.

SATURDAY & AFTER HOURS FEES 

Effective 1st July 2022 – Due to rising operational costs and historically low Medicare MBS rebates, The Madison Medical Practice is applying gap payments for all Saturday consultations for patients aged 16 years and above.

Patients aged 16 and under will continued to be bulk billed directly to Medicare on Saturdays.

A proportionate amount of this fee can be claimed back from Medicare after your consultation.

MEDICAL SPECIALISTS, ALLIED HEALTH & OTHER SERVICES: Out-of-pocket fees will apply for Allied Health Professionals such as Physiotherapy, Podiatry, Psychology and Dietetic services. Out-of-pocket fees will apply for surgical procedures, IV Infusions, travel vaccines and wound care management. Please ask our reception staff for more information when booking for these services.


Appointments

It is highly recommended to book an appointment to see your doctor of preference. Our practice does not accommodate walk ins and we would appreciate a call prior to ensure you are seen as soon as possible.

A normal consultation is 15 minutes. If you feel that is not enough time for you, please ask for a double consultation when booking your appointments.


Cancellation/Non-Attendance Policy

General Practitioner Consults:

If you can no longer attend the appointment, please cancel or reschedule through your confirmation email or HealthEngine app, or call our reception team. Please note a fee of $50.00 will apply if you cancel less than 2 hours prior to your appointment or fail to attend your appointment.

Allied Health Consults:

For podiatry and dietitian consultations, a fee of $50 will apply if your appointment is cancelled or rescheduled within 48 hours.

For psychology consultations, cancellations within 48 hours will incur a fee 50% of the total consult charge. Cancellations within 24 hours will incur a fee 100% of the total consult charge.


Phone call to doctors – TELEHEALTH

Due to the high demand for appointments, it is rarely possible to speak to your doctor via telephone. The best way to make contact with your doctor is to make an appointment for a consultation, Face to Face or as a TELEHEALTH Consultation. As to the guidelines Telehealth Consultations have been approved by the Federal Government and are for existing patients of a Practice who have been seen at least once in 12 months.  For Patients with NO MEDICARE – Private fees will apply – please see the guidelines under our  “Billing” information. TELEHEALTH consultations do have a Medicare rebate and will be processed online by our reception staff.


Results

It is important that you make an appointment to discuss your results with your doctor. If your results are urgent, your doctor will call you directly. Results are not given out over the phone unless via a TELEHEALTH appointment . If you have any questions relating to your results, you will need to speak to our nursing team.


Referrals and Prescriptions

All referrals and prescriptions (new and repeat) require a consultation with a doctor.


Privacy

This practice is committed to maintain the confidentiality of your personal health information at all times. Your medical record is a confidential document. We are unable to give information about family members or other patients.

See our Health Information Collection and Use Consent Form

For new patients please complete:

Our Patient Registration Form


We are a weekday Bulk Billing Medical Practice.

Weekday Fees – Telehealth & Face to Face Consultations

Level B consultation (Standard) $80

Level C consultation (Long appointment) $100

Level D consultation (Extended appointment) $160

Saturday & After Hours Fees

Effective 1st July 2022 – The Madison Medical Practice is applying gap payments for all Saturday consultations for patients aged 16 years and above.

Patients aged 15 years and under will continue to be bulk billed directly to Medicare on Saturdays.

Saturdays (8am -12:59 pm)

Short consultation (<10 mins) $60

Standard consultation (10-20 mins) $75

Long Consultation (20-40 mins) $130

Extended Consultation (>40 mins) $190

Saturdays (after 1pm)

Short consultation (<10 mins) $71.90

Standard consultation (10-20 mins) $86.90

Long Consultation (20-40 mins) $141.65

Extended Consultation (>40 mins) $201.05

A proportionate amount of this fee can be claimed back immediately from Medicare after your consultation.

All consulting GPs, Allied Health Professionals and Medical Specialists operate their own medical business through the Madison Medical Practice Berowra in a commercial agreement.